njbet's Privacy Policy
Your personal information is completely safe with us — we protect your privacy through SSL encryption and a transparent data policy.
1. Introduction & Scope
njbet ("we", "us", "platform") operates a safe and transparent online entertainment service for players in Bangladesh. This Privacy Policy ("Policy") explains how we collect your personal information, how that information is used, how long it is stored, and what rights you have.
This Policy applies to the njbet website and all its services. By using our platform, you are considered to have consented to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services.
2. What Kind of Information We Collect
njbet only collects information that is genuinely necessary to provide its services. The types of information collected are described below:
Identity Information
- Full name and date of birth
- Email address
- Residential address
- National ID or passport details (for identity verification)
Financial Information
- bKash, Nagad, Rocket, or Upay account details
- Bank account details (where applicable)
- Transaction history — deposits and withdrawals
- Deposit amounts and methods
Technical Information
- IP address and browser type
- Device type and operating system
- Date and time of website access
- Cookie and session data
Gaming Activity Information
- Game history and preferences
- Bet amounts and outcomes
- Bonus and promotion usage details
- Account login and logout times
3. Use of Collected Information
njbet uses your information for specific and legitimate purposes. Each purpose is described in detail below:
3.1 Service Delivery & Operations
We use your information to create and manage your account, process transactions (deposits and withdrawals), ensure gaming services run smoothly, and handle your requests and issues. All of njbet's payment methods — bKash, Nagad, Rocket, Upay, and bank transfer — are operated securely.
3.2 Identity Verification & Fraud Prevention
Your identity information is used to ensure account security, verify the required age (21+), and detect and prevent any fraudulent activity.
3.3 Responsible Gaming
njbet is committed to responsible gaming practices. By analysing your gaming activity data, we can identify potentially harmful behaviour patterns and take preventive action where needed.
3.4 Communication & Support
We use your email address to send important account notifications, transaction confirmations, and responses to your support requests. Our support team provides assistance in Bengali and English 24/7.
3.5 Service Improvement
By analysing your usage patterns and preferences, we improve the quality of njbet's services, add new features, and make the overall website experience more enjoyable.
4. Sharing Information with Third Parties
njbet never sells your personal information to third parties. However, limited information sharing may occur in certain circumstances:
Service Provider Partners
We work with trusted third parties for payment processing, identity verification, and managing technical infrastructure. These partners receive only the information necessary to carry out their designated tasks and are required to comply with our privacy standards.
Legal Obligations
We may be required to provide relevant information in response to a court order or a lawful request from a legal authority. In such cases, we always provide only the minimum information necessary.
5. Cookies & Tracking Technologies
The njbet website uses cookies and similar technologies to operate properly. Cookies are small text files stored on your device that help us improve the quality of our services.
5.1 Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, ensure security, and keep your account protected. These cookies cannot be disabled.
5.2 Functionality Cookies
These cookies are used to remember your preferences and settings, such as language preferences and gaming settings.
5.3 Analytical Cookies
These cookies are used to analyse website usage patterns and improve the quality of our services. The information collected is generally aggregated and anonymised.
You can control or disable non-essential cookies through your browser settings. However, doing so may limit some website functionality.
6. Data Retention & Deletion
njbet retains your personal information only for as long as necessary to fulfil the purpose for which it was collected.
Active Accounts
All information necessary to provide services is retained while your account is active. Transaction records may be kept for an extended period for accounting and auditing purposes.
Closed Accounts
Even after an account is closed, certain information may be retained for a defined period for legal compliance, dispute resolution, and fraud prevention purposes.
Once the retention period ends, your information is securely deleted or anonymised so that you can no longer be identified.
7. Data Security
njbet follows industry-standard technical and organisational measures to protect your information:
- SSL Encryption: Connections to our website are always secured by SSL/TLS encryption, which keeps data exchanged between your browser and our servers protected.
- Data Encryption: Sensitive information, particularly financial and identity-related data, is stored in encrypted form in our database.
- Access Controls: Only authorised personnel can access your information when required for specific tasks. All access is logged and reviewed regularly.
- Security Reviews: The security of our systems is regularly reviewed and tested to ensure any vulnerabilities are identified and resolved quickly.
- Staff Training: All njbet staff receive regular training on the importance of data protection.
8. Your Rights
As a user of the njbet platform, you have the following rights over your personal information:
Right to Access
You have the right to know what information we hold about you and to receive a copy of that information.
Right to Rectification
You have the right to request correction if there are any errors or inaccuracies in your information.
Right to Erasure
In certain circumstances you may request that your personal information be deleted, though this may not be possible where legal obligations exist.
Right to Restrict Processing
In certain circumstances you have the right to request that the processing of your information be temporarily restricted.
Right to Data Portability
You may request the information you have provided to us in a standard, machine-readable format.
Right to Withdraw Consent
Where information is processed on the basis of your consent, you may withdraw that consent at any time.
If you wish to exercise any of these rights, please contact our support team. We will respond to your request as promptly as possible.
9. Protection of Minors
njbet provides services only to those aged 21 and over. We do not knowingly collect or store any personal information from minors. Age is verified at the time of account registration, and if any account holder is found to be under 21, that account is closed immediately and the associated information is deleted.
10. Changes to the Policy
njbet may update this Privacy Policy from time to time. Reasons for such changes may include:
- Addition of new features or functionality to our services
- Changes to applicable laws or regulations
- The need to align with industry best practices
- Improvements based on user feedback and responses
For any significant changes, we will notify you in advance via your registered email. For minor changes, the updated date will be noted on this page. Continued use of the platform after any changes will be considered acceptance of those changes.
11. Contact Us
If you have any questions, concerns, or rights-related requests regarding this Privacy Policy, please get in touch with us. Our support team is ready to assist you in Bengali and English 24/7.
For formal data protection requests, please clearly state in your message that it is a data protection request, and send it from the email address associated with your account.